I'm afraid that I stil haven't been able to solve this either. I received a HP Windows Media Center RC6 Remote Control TSGH-IR07 and this failed as well.
I'd still like to know if there is a recommended way of checking the remote control IR receiver output i.e. a program that can show the codes being received by the IR receiver.
If this program could just show that something is coming out of the receiver, Windows compatible or not, it'd be a step to debugging this.
I also see that there is another similar case (albeit not the same NUC) reported -IR remote control for DN2820FY so I guess that there'd be at least three people happier if such a program existed.
BTW, I even upgraded to 8.1 Pro to see if it'd change something but with no luck.
Any suggestions anybody please? If there's nothing else to try I'll just have to ask for a replacement.
regards,
w